Privacy and SMS Policy

SMS Terms and Conditions Policy

This SMS Terms and Conditions Policy outlines the terms and conditions under which Alberta Indoor Comfort will send SMS messages to you. By subscribing to our SMS service, you agree to these terms and conditions.

  1. Consent You must provide explicit consent to receive SMS messages from Alberta Indoor Comfort. This consent can be given through a clear and unambiguous opt-in mechanism, such as a reply text message, ticking a checkbox or entering your phone number on our website, or having an active support contract.
  2. Message Content All SMS messages sent to you by Alberta Indoor Comfort will be relevant to your interests and preferences. We will not send you any unsolicited or irrelevant messages.
  3. Opt-Out You have the right to opt out of receiving SMS messages from Alberta Indoor Comfort at any time. To unsubscribe, reply with �STOP� to any of our messages, or follow the opt-out instructions provided in the message.
  4. Data Protection We are committed to protecting your personal information. Your phone number will be stored securely and will not be shared with third parties without your consent. 
  5. Changes to Terms Alberta Indoor Comfort reserves the right to modify these terms and conditions at any time. Any changes will be communicated to you via SMS or through our website.
  6. Contact Information If you have any questions or concerns about our SMS service, please contact us at experts@albertaindoorcomfort.com.
  7. For HELP, please contact us at 403.230.2689 or email at Experts@AlbertaIndoorComfort.com
  8. Types of SMS Communications:
    If you have consented to receive text messages from Alberta Indoor Comfort, you may receive messages related to the following (provide specific examples):
    • Appointment reminders
    • Follow-up messages
    • Billing inquiries

  9. Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up 2-3 SMS messages per week related to your appointment reminders, promotions, and educational message. Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.
  10. Opt-In Method:
  11. You may opt-in to receive SMS messages from Alberta Indoor Comfort in the following way:
    By submitting an online form
  12. Standard Messaging Disclosures:
  13. Message and data rates may apply.
    You can opt-out at any time by texting "STOP."
    For assistance, text "HELP" or visit our policies at https://www.albertaindoorcomfort.com/about-us/privacy/ page
    Message frequency may vary

Our Privacy Measures and Commitments - How Do We Protect You?

At Alberta Indoor Comfort one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alberta Indoor Comfort and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Privacy Policy

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Alberta Indoor Comfort. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. For our Terms and Conditions, please visit the Terms & Conditions.

Collected Information

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Log Files
  • SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company

Cookies and Web Beacons

Similar to other websites, Alberta Indoor Comfort employs "cookies." These cookies help in storing details such as users' preferences as well as the pages that visitors have viewed or accessed on the site. The data collected is utilized to enhance the experience for users by personalizing our web page content according to the type of browser visitors are using and/or other relevant information.

Advertising Partners Privacy Policies

You can refer to this list to locate the Privacy Policy for each advertising partner associated with Alberta Indoor Comfort.

Ad networks or third-party advertising servers utilize technologies such as cookies, JavaScript, or Web Beacons in their advertisements and links that appear on Alberta Indoor Comfort, which are sent directly to the user's browser. When this happens, they automatically receive your IP address. These technologies are employed to assess the success of their advertising campaigns and/or to customize the advertising content you encounter on the websites you visit.

It is important to note that Alberta Indoor Comfort does not have access to or control over the cookies employed by third-party advertisers.

Third Party Privacy Policies

Alberta Indoor Comfort's Privacy Policy does not extend to other advertisers or websites. Therefore, we recommend that you review the Privacy Policies of these third-party ad servers for more comprehensive information. This may include their procedures and guidance on how to opt out of specific options.

You have the option to disable cookies through your browser settings. For more detailed guidance on managing cookies with specific web browsers, please visit the websites of the respective browsers.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Please ask a company that gathers personal information about consumers to reveal the categories and specific details of the personal data they have collected. 
  • Please ask a company to erase any personal information they hold about the consumer.
  • Please ask a company that sells consumer personal data to refrain from selling the consumer's personal data.
  • Upon making a request, we are required to respond within one month. If you wish to exercise any of these rights, please reach out to us.

GDPR Data Protection Rights

  • We want to ensure you are completely informed about your data protection rights. Each user has the following entitlements:

    The right to access - You can request copies of your personal data. A small fee may be applied for this service.
  • The right to rectification - You may ask us to correct any information you consider inaccurate. You also have the right to request that we complete any information you think is incomplete.
  • The right to erasure - You can request the deletion of your personal data, subject

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Alberta Indoor Comfort does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.